Terms of Use
These terms cover your use of 504media.co, the client portal at portal.504media.co, and the private links 504 Media Co. ("we", "us") sends you: photo galleries, video deliveries, content plans, shared projects, proposals, contracts and invoices. By using them you agree to these terms. If you do not agree, please do not use them.
1. Our services
We provide photo and video production, editing and content services for businesses and individuals, mainly in New Orleans, the Northshore and Baton Rouge, Louisiana. What is included in a job, when it happens and what it costs is set out in your proposal, contract and invoices. Information on this website is general and is not an offer until we confirm it in writing.
2. Bookings, payment and cancellations
A shoot is booked once we confirm it and any deposit in your agreement is received. Prices, deposits, balances, due dates and accepted payment methods are those shown on your proposal, contract and invoices. Payments are handled by our payment providers; we do not see or store your card number. Cancellation, rescheduling and deposit terms are in your signed agreement. Rescheduling depends on our availability. Late payments may pause future scheduling.
3. Deliverables, availability and your files
Photos, videos and files are delivered through private links. Galleries and deliveries are available for the period shown on the link or in your agreement, after which they may be archived or removed. Please download and back up your files promptly. We are not a long-term storage service, and we are not responsible for files that are no longer available after that period.
4. Usage rights and ownership
We own the content we create until your agreement and payment in full give you the rights it describes. Once those conditions are met you may use the delivered content for the purposes stated in your agreement. Unless your agreement says otherwise, we may also use the work in our portfolio, website and marketing. Raw footage, project files and unused material remain ours. You may not resell, license or claim authorship of the work except as your agreement allows.
5. Content you give us
You keep ownership of the logos, photos, music, scripts, reference links and other material you give us or upload. You confirm that you have the right to use it and to let us use it for your project, and that it does not break anyone else's rights. You give us permission to store, edit and display it as needed to do the work and to show it back to you. If music or other third-party material is part of your project, you are responsible for any licence it needs on the platforms where you post.
6. Private links, accounts and sharing
Links we send are meant for the people they were sent to. Anyone who has a link can open it, so please share it only with people you trust, and tell us if it reaches someone it should not have so we can turn it off or replace it. If you have an account, keep your sign-in details to yourself and tell us right away about any misuse. You are responsible for what happens under your account and for what you share from it.
Some links let visitors leave comments, choose favourites, download files or, on a gallery, leave an email address before a whole-album download. How that information is handled is explained in our Privacy Policy.
7. Acceptable use
Please do not: break or bypass security or access limits; try to open links or accounts that are not yours; copy the website or portal, or scrape it; upload anything unlawful, harmful or infringing; send spam or malware; use the downloads to build a competing service; or interfere with how the site or portal works. We may suspend a link or account that is misused.
8. Our website and portal
The design, text, code and brand of this website and portal, including the name 504 Media Co. and its logos, belong to us. You may view them for your own project use but may not copy or reuse them without our written permission. Content that belongs to clients and other people remains theirs.
9. Third-party services and links
Our pages can include or link to services we do not run, such as embedded Instagram, Facebook or YouTube videos, Google Drive, payment pages and maps. Those are governed by their own terms and policies, and we are not responsible for them.
10. No warranties
We work hard to keep the website and portal available and accurate, but they are provided "as is" and "as available". We do not promise they will be uninterrupted or error-free, or that a platform's rules, analytics or algorithms will treat your content in any particular way. Results from marketing content, such as views, followers or sales, depend on many things outside our control and are not guaranteed.
11. Limit of liability
To the extent the law allows, we are not liable for indirect, incidental or consequential losses, such as lost profits or lost business, arising from the use of the website, portal or links. Our total liability for any claim relating to a project is limited to the amount you paid us for that project. As in your agreement, we are not liable for delays caused by things outside our control, such as weather, venue access or equipment failure. Nothing in these terms limits liability that cannot be limited by law.
12. Ending access
We may turn off a link, archive a delivery, or close an account if it is misused, if an invoice is seriously overdue, or if the project has finished and the availability period has passed. You may ask us to close your account at any time.
13. Changes to these terms
We may update these terms from time to time. The date at the top shows when they last changed. If you keep using the website, portal or links after a change, you accept the updated terms. A change never overrides a signed agreement for a project already agreed.
14. Governing law
These terms are governed by the laws of the State of Louisiana, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Louisiana, and you and we agree to those courts having authority, unless a signed agreement says otherwise.
15. Contact
504 Media Co., New Orleans, Louisiana
Email: admin@khatagraphy.net
Phone: (504) 396-3950